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0120-306-199

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Handling of Personal Information

Operator: JRF Intelligence Co., Ltd. (“we,” “our,” “the Company”)
This document explains how we handle personal information in connection with JRF Recruit (the “Service”), including our website, corporate inquiries, recruitment consulting, and related recruitment support services.

We handle personal information appropriately in accordance with Japan’s Act on the Protection of Personal Information (APPI) and other applicable laws and guidelines.

  1. Definitions

Definitions of “personal information,” “personal data,” and other related terms shall be in accordance with the APPI and applicable regulations.

  1. Personal Information We Collect

We may collect personal information in the following ways:

(1) Information provided directly by corporate clients and business partners

  • Company name, address, website URL, industry
  • Department, title/position, contact person name
  • Email address, phone number
  • Hiring requirements (roles, skills, hiring timeline, salary range, location, employment type)
  • Inquiry details and communications (emails, forms, meeting notes)

(2) Information related to candidates (when necessary for recruitment support)

Where the Service involves candidate sourcing/introduction, we may handle candidate information such as:

  • Name, contact details (where applicable)
  • Resume/CV, work history, skills, education, certifications
  • Language ability, visa/work eligibility (where applicable)
  • Interview notes, assessment summaries, availability, preferences
  • Reference/verification information (only where appropriate and permitted)

(3) Information collected automatically when you use our website

  • Device and browser information, OS
  • Access logs, IP address (where applicable)
  • Cookie identifiers and website event data
  • Pages viewed, time spent, referral source (where applicable)
  1. Purposes of Use

We use personal information only to the extent necessary for the following purposes:

  1. To respond to inquiries and provide consultation
  2. To provide recruitment consulting and recruitment support services
  3. To introduce candidates to hiring companies and support recruitment processes (where applicable)
  4. To manage communications, service operations, and internal administration
  5. To improve our services, develop new offerings, and enhance user experience
  6. To provide service-related announcements, updates, and notices
  7. To conduct surveys and marketing activities (using appropriate methods)
  8. To prevent fraud, ensure security, and maintain system performance
  9. To comply with laws, regulations, and lawful requests from competent authorities
  1. Voluntary Provision

Providing personal information is voluntary. However, if required information is not provided, we may be unable to respond to inquiries or provide the Service properly.

  1. Sharing and Provision to Third Parties

We do not provide personal information to third parties without consent, except where permitted by law or necessary to provide the Service.

(1) Sharing necessary to deliver recruitment support

  • We may share candidate information with hiring companies to the extent necessary for recruitment decisions.
  • We may share hiring requirement information with candidates to the extent necessary for matching and recruitment progress.

(2) Legal exceptions

We may provide personal information without consent where required or permitted by law (e.g., legal obligations, protection of life/body/property, public health).

(3) Method of provision

Where personal information is provided, it may be shared via secure web systems, encrypted communication, email, or other reasonable methods depending on the circumstances.

  1. Outsourcing (Entrustment)

We may outsource the handling of personal information to contractors for website operations, cloud hosting, CRM tools, email delivery, analytics, and other operational needs.
In such cases, we will:

  • Select contractors appropriately
  • Enter into contracts requiring confidentiality and security
  • Supervise contractors to ensure appropriate handling
  1. Cross-Border Transfers

Some service providers may process or store data outside Japan. Where we transfer personal information to third parties located abroad, we will take reasonable measures to ensure appropriate protection in accordance with applicable laws (e.g., contractual safeguards, vendor assessments, and security controls).

  1. Cookies and Similar Technologies

We use cookies and similar technologies to:

  • Improve website functionality and user experience
  • Analyze site usage and improve services
  • Measure marketing effectiveness

You can control cookies through your browser settings. If you disable cookies, some site features may not work properly.

  1. Website Analytics and External Tools

We may use analytics and tag management tools to understand site usage and improve performance. These tools may collect information such as device/browser data, cookie identifiers, and site activity.

Tools we may use (example):

  • Google Analytics
  • Google Tag Manager
  • [Add tools you actually use: Microsoft Ads, Meta Pixel, LINE Yahoo, etc.]

We will disclose and manage these tools appropriately in line with applicable laws and guidelines.

  1. Use of AI (If Applicable)

We may use AI technologies (including generative AI) to improve service quality and operational efficiency (e.g., drafting documents, improving matching, internal productivity).
Where personal information is used with AI, we do so within the scope of the purposes stated in Section 3 and apply reasonable safeguards to prevent inappropriate disclosure or misuse.

  1. Call Recording

For quality assurance and to confirm communication content, we may record telephone calls. Where required or appropriate, notice will be provided at the time of the call or through our inquiry channels.

  1. Security Measures

We implement reasonable security measures, including:

  • Organizational: policies, assignment of responsibilities, incident reporting structure
  • Personnel: training, confidentiality obligations
  • Technical: access control, authentication, monitoring, and appropriate encryption
  • Physical: restrictions on office/device access where applicable
  1. Requests for Disclosure, Correction, Deletion, and Suspension

You may request disclosure, correction, deletion, or suspension of use/provision of personal information in accordance with applicable laws.
We will respond after confirming identity and within a reasonable timeframe, unless we are permitted to refuse under applicable laws.

  1. Changes to This Document

We may revise this document due to changes in laws or service content. Updates will be posted on our website.

  1. Contact (Personal Information Inquiries)

Operator: JRF Intelligence Co., Ltd.
Address: 7F, Hamamatsucho 1-2-11, Minato-ku, Tokyo, Japan
Inquiry Desk: info@jrfrecruit.co.jp / https://www.jrfrecruit.co.jp/contact-us/

Phone: 0120-306-199
Personal Information Protection Manager: Recruiting Manager/ AL Mamun

Effective Date: 2026-01-05
Last Updated: 2026-01-05